I just had the joyous experience or trying to fluff my way through something I didn't know much about, and someone on the other end saying "you don't actually know what you are doing here do you?". Ahhh the joys of being called out.

I don't mind that he called me out at all. I have no problem with not knowing what I'm doing, in fact I was asking for help in this situation and he kindly pointed out that I needed help again. I thought to myself "well dah - that's why I'm asking for help..." I thought about thanking him for stating the obvious but decided the better of it.

There is a real grace that comes with helping people learn something new. Some people have it, and others should work on it a little more (like me and the IT guy hahaha).